At Earth Hotels, we don’t do cookie-cutter hospitality.

As a Barista, you are responsible for creating high-quality coffee and beverage experiences that reflect the Earth Hotels lifestyle. This role is about more than making drinks — it’s about delivering consistency, craftsmanship, and an atmosphere that feels warm, intentional, and alive. You will contribute to guest satisfaction by delivering excellent product quality, smooth service flow, and a barista experience that feels personal and memorable.

What on Earth Will You Do?

• Prepare and serve all coffee, tea, and non-alcoholic beverages to brand standards.

• Understand and promote Earth-sourced ingredients and signature coffee blends.

• Customize beverages based on guest preferences and dietary needs.

• Stay up to date with seasonal drink menus and confidently promote new offerings.

• Ensure consistency in taste, presentation, and portion control for every drink.

• Greet Earthlings warmly and create an engaging, welcoming experience.

• Offer recommendations and guide guests through the beverage menu confidently.

• Remember regular guests’ preferences whenever possible.

• Maintain a warm and consistent vibe aligned with the Earth Hotels personality.

• Handle guest feedback professionally and support quick service recovery when needed.

• Maintain a clean, tidy, and organized barista station at all times.

• Follow daily prep lists and ensure the station is fully stocked for service.

• Clean and maintain equipment including espresso machines, grinders, and brewing tools.

• Monitor inventory levels and communicate restocking needs to the F&B Supervisor.

• Ensure proper storage of ingredients to maintain freshness and quality.

• Encourage the use of reusable cups and sustainable packaging.

• Compost coffee grounds where applicable and separate waste properly.

• Educate Earthlings on Earth Hotels impact initiatives when relevant.

• Reduce wastage through accurate preparation and responsible stock handling.

• Accurately input orders into the POS system and ensure billing accuracy.

• Process payments responsibly and follow cash-handling procedures.

• Maintain accountability for transactions and daily operational accuracy.

• Coordinate closely with the service team to ensure smooth guest flow.

• Support the wider F&B operation during busy periods when needed.

• Maintain positive communication and contribute to a strong team culture.

• Dial in grinders and check espresso dose, yield, extraction and taste against approved recipes at opening and when conditions change.

• Store milk correctly, identify alternative milks clearly and follow approved cross-contact controls for dairy and other allergens.

• Complete espresso machine, grinder, steam wand and brewing-equipment cleaning according to manufacturer guidance and approved schedules.

• Record calibration checks, cleaning completion, beverage waste and equipment faults; refer technical repairs to Engineering.

• Attend role-specific induction, menu and beverage training, SOP and sequence-of-service training and mock service.

• Support assigned station setup, equipment familiarisation and opening checklists; report missing items, defects and training gaps before launch.

• Follow approved hygiene, allergy communication, safety and emergency procedures; report incidents and unsafe conditions promptly.

• Carry out additional reasonable duties within training and competence as assigned by management.